7bit Privacy
Policy

01 Who We Are

7bit ("we", "us", "our", or "the Platform") operates the online casino and sports betting website accessible at 7bit.asia. We are the data controller in respect of personal data collected from players and visitors to the 7bit platform.

This Privacy Policy applies to all users of the 7bit platform, including registered players, prospective players who have commenced the registration process, and visitors who browse the website without registering. It covers all data collected via the 7bit.asia website and any associated mobile-optimised interfaces.

Questions about this policy or about how 7bit handles your personal data should be directed to our support team at [email protected]. We aim to respond to all data-related enquiries within five (5) business days.

02 Data We Collect

7bit collects personal data across several categories depending on the nature of your interaction with the platform. The table below summarises the categories of personal data we process:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless this is directly relevant to a responsible gaming or self-exclusion request you have made, in which case we process it solely for the purpose of fulfilling that request.

03 How We Collect It

7bit collects personal data through the following channels:

• Direct collection: Data you provide voluntarily when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or responding to a survey or promotion.
• Automated collection: Technical and usage data collected automatically via cookies, server logs, and similar tracking technologies when you access and navigate the 7bit platform. See Section 6 for full details on cookies.
• Payment processors: When you transact via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment processor shares limited transaction confirmation data with us to reconcile your account balance.
• Identity verification services: When you submit verification documents, we may use a third-party identity verification service to authenticate the documents. That service returns a verification result to us; 7bit does not retain a live connection to the document scanner after the check is complete.
• Fraud and risk monitoring tools: Automated risk-scoring systems may process technical data about your session to detect patterns associated with fraudulent or prohibited activity.

04 Why We Use It

7bit processes personal data for the following purposes, each supported by a specific lawful basis:

• Account creation and management: To register your account, verify your identity, and maintain the ongoing player relationship. Lawful basis: contract performance.
• Age and identity verification: To confirm you are 21 years of age or older and that the identity you have provided is genuine. Lawful basis: legal obligation and contract performance.
• Processing deposits and withdrawals: To facilitate financial transactions via your chosen payment method. Lawful basis: contract performance.
• Customer support: To respond to your enquiries, resolve complaints, and provide technical assistance. Lawful basis: contract performance and legitimate interests.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multiple-account operation, and other security threats. Lawful basis: legitimate interests and legal obligation.
• Responsible gaming: To monitor play patterns that may indicate problem gambling and to honour self-exclusion or deposit limit requests. Lawful basis: legal obligation and legitimate interests.
• Platform improvement: To analyse usage data and improve the functionality, performance, and content of the 7bit platform. Lawful basis: legitimate interests.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates. Lawful basis: consent (you may withdraw consent at any time — see Section 12).
• Legal and regulatory compliance: To comply with applicable laws, respond to lawful requests from regulatory bodies or law enforcement agencies, and maintain required records. Lawful basis: legal obligation.

05 Sharing Your Data

7bit does not sell, rent, or trade your personal data to third parties for commercial purposes. We share data only in the following limited and controlled circumstances:

• Payment processors: Transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely for the purpose of processing your financial transactions. These processors operate under their own privacy policies and are bound by contractual data protection obligations.
• Identity verification providers: Verification document data is shared with our trusted third-party KYC (Know Your Customer) verification service for the sole purpose of authenticating your identity and age. No further use of this data by the third party is permitted under our contractual agreement with them.
• Game studios: When you play a game provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or another integrated studio, a session token and anonymous player ID are shared with that studio's servers to run the game. No personally identifiable data beyond what is technically necessary is transmitted.
• Fraud and risk services: Anonymised or pseudonymised technical data may be shared with fraud detection partners to identify patterns of prohibited activity across multiple platforms.
• Legal authorities: Where required by a valid court order, regulatory directive, or law enforcement request under applicable law, 7bit will disclose personal data to the requesting authority. We will notify the affected player of such a request wherever we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 7bit's business, player data may be transferred to the acquiring entity. Players will be notified of any such transfer and the applicable privacy terms before it takes effect.

All third parties with whom we share personal data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific service they are providing to 7bit.

06 Cookies & Tracking Technologies

7bit uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to understand how players interact with the site. A "cookie" is a small text file stored on your device by your browser at the request of the website you are visiting.

• Strictly necessary cookies: Required for core platform functionality such as maintaining your login session, preserving your game state across page loads, and processing secure transactions. These cannot be disabled without severely impairing platform functionality.
• Functional cookies: Store your preferences such as language selection, display settings, and notification choices so that the platform behaves consistently across sessions.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most frequently, where drop-offs occur in user journeys, and how long sessions last. This data is used exclusively for internal platform improvement.
• Security cookies: Help 7bit detect and prevent fraudulent activity, automated bot access, and unusual session behaviour.

7bit does not use third-party advertising cookies or tracking pixels that report your behaviour to external advertising networks. You may control cookie settings through your browser preferences at any time. Disabling strictly necessary cookies may affect your ability to access certain features of the platform.

07 Data Retention

7bit retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any mandatory minimum retention periods required by applicable law. The following retention periods apply as a general guide:

• Account and identity data: Retained for the lifetime of the active account and for a period of five (5) years following account closure, to comply with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with financial record-keeping obligations.
• Verification documents: Retained for five (5) years from the date of submission or account closure, whichever is later.
• Customer support records: Retained for three (3) years from the date of the final correspondence, or longer if the record relates to an unresolved dispute.
• Usage and analytics data: Retained in anonymised or aggregated form indefinitely for statistical purposes. Personally identifiable usage data is deleted or anonymised after 13 months.
• Marketing consent records: Retained for three (3) years from the date of the most recent consent action or opt-out.

Upon expiry of the applicable retention period, data is securely deleted using methods that prevent recovery. Where full deletion is not immediately possible due to backup architecture, the data is quarantined and excluded from active processing until it can be permanently removed.

08 Security Measures

7bit takes the security of your personal data seriously and implements a layered set of technical and organisational controls designed to protect data against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption: All data transmitted between your device and the 7bit platform is encrypted using industry-standard TLS protocols, ensuring your login credentials and financial data are protected in transit.
• Password security: Account passwords are stored using a robust one-way cryptographic hashing algorithm. 7bit staff cannot retrieve your password in plaintext — if you forget your password, it must be reset, not recovered.
• Access controls: Internal access to player personal data is restricted on a strict need-to-know basis. Access rights are reviewed periodically and revoked promptly when no longer required.
• Intrusion detection: 7bit's infrastructure is monitored continuously for signs of unauthorised access, unusual traffic patterns, and other security anomalies.
• Incident response: In the event of a personal data breach that poses a risk to affected players, 7bit will notify impacted individuals as soon as practically possible and will take immediate remedial action to contain the breach.

While 7bit employs robust security measures, no online platform can guarantee absolute security. You also play a role in keeping your data safe — do not share your password with anyone, do not access your 7bit account from shared or public devices, and contact us immediately at [email protected] if you suspect unauthorised access to your account.

09 Your Rights

As a data subject, you have the following rights in relation to personal data that 7bit holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of access: You may request a copy of all personal data that 7bit holds about you. We will provide this within 30 days of receiving a valid request, subject to identity verification.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you may request that we correct it. Basic profile data such as your contact email or address can often be updated directly within your account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purpose it was collected. Note that we may be legally required to retain certain data (e.g., financial records) even following an erasure request.
• Right to restriction of processing: You may request that 7bit limits the processing of your data in certain circumstances, for example while a complaint is being resolved or while the accuracy of data is disputed.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing of your personal data where 7bit relies on legitimate interests as the lawful basis. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

We will acknowledge all data rights requests within five (5) business days and provide a substantive response within 30 calendar days. For complex requests, we may extend this period by up to a further 60 days, in which case we will notify you of the extension and the reason for it.

10 Minors

The 7bit platform is strictly intended for adults aged 21 years and above. 7bit does not knowingly collect, store, or process personal data relating to any individual under the age of 21. Age verification is a mandatory step in the registration and withdrawal process.

If 7bit discovers that personal data has been collected from an individual who is under 21 years of age, that account will be suspended immediately, the data will be securely deleted, and any net deposits will be returned to the originating payment method. If you are a parent or guardian and believe that your child has registered on the 7bit platform, please contact us immediately at [email protected] so that we may investigate and take appropriate action without delay.

11 International Data Transfers

The 7bit platform serves players located in Bangladesh. Some of the third-party service providers we work with — including game studios, payment processors, and identity verification services — may process data on servers located outside Bangladesh. Where such transfers occur, 7bit takes steps to ensure that appropriate data protection safeguards are in place, including contractual clauses that require the recipient to handle the data to a standard at least equivalent to this policy.

By using the 7bit platform and agreeing to this Privacy Policy, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions where this is necessary to deliver the services you have requested, subject to the safeguards described above.

12 Marketing Communications

With your consent, 7bit may send you promotional communications via email or SMS regarding bonuses, new game launches, seasonal promotions (such as Eid specials, Pohela Boishakh offers, or BPL cricket season promotions), and platform updates.

• You may opt in to marketing communications during registration or at any time via your account settings.
• You may withdraw marketing consent at any time by clicking the "Unsubscribe" link in any promotional email, by adjusting your preferences in the account settings panel, or by contacting [email protected] with the subject line "Marketing Opt-Out".
• Withdrawal of marketing consent will be actioned within 48 hours. You may continue to receive service-related communications (e.g., transaction confirmations, security alerts, account notices) even after opting out of marketing, as these are necessary for the delivery of the service.
• Players on self-exclusion will have all marketing communications suspended for the duration of their exclusion period, regardless of prior consent status.

7bit does not engage in any unsolicited cold-outreach marketing. If you receive a communication purportedly from 7bit that you did not sign up for, please report it to [email protected] so we can investigate.

13 Changes to This Policy

7bit reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. Material changes — those that substantively affect your rights or how your data is used — will be communicated to registered players via the email address on file at least seven (7) days before the changes take effect.

The current version of the Privacy Policy is always accessible via the Privacy Policy link in the footer of the 7bit website. The version number and effective date are displayed at the top of this document. We encourage you to review this policy periodically so that you remain informed about how 7bit protects your data.

Your continued use of the 7bit platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the revised policy, please cease use of the platform and contact our support team to request account closure.

14 Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data subject right, or need to report a data protection concern, please reach out to the 7bit data team using the contact details below:

• General data enquiries: [email protected]
• Data rights requests: [email protected] — subject line: "Data Rights Request"
• Data breach reports: [email protected] — subject line: "Security Concern"
• Marketing opt-out: [email protected] — subject line: "Marketing Opt-Out"
• Support hours: 24 hours a day, 7 days a week, including all public holidays in Bangladesh (Bangladesh Standard Time, UTC+6).
• Response time: General queries within 5 business days; formal data rights requests within 30 calendar days.